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The Works Services-as-a-Subscription Model Update
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Power Platform Blind Spots
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Power Platform Outside the Bubble
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The Microsoft Partner Dilemma
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Steve has yet another Chat with Charles
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Let’s Talk About Funnels
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It’s Time for a New Services Model for Dynamics 365 and the Power Platform
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The Myth of Single Version of the Truth
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Are you over-paying for Dynamics 365?
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Pay as you Go, Go, Go
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Hit 50K Users? Get ready for the knock-offs.
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Your organization (tenant) is over capacity
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“Even after everything, we still have adoption problems”
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We Upgraded from Dynamics 365 to RapidStart CRM
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Steve has another Chat with Toby Bowers
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Dynamics 365 for Outlook Deprecated Alert
Many of our customers have been asking about the ominous alert that appears in their advanced settings area for either Dynamics 365 or Power Apps Model driven environments. In this short post I will explain it, and show you how to get rid of it. Dynamics 365 for...
Steve has a Chat with Ryan Cunningham
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$10 bills for $3 each, for a limited time!
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Microsoft marching masses to peak of Mt. Stupid
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The beatings will continue until morale improves
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Microsoft taking away Direct CSP from Small Partners
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Steve Reads Jukka’s Post
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I recommended Zoho!
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The Evolution of an ISV
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Dynamics 365 – Does RapidStart CRM still fit?
I have had several of our partners and friends ask me how the new Dynamics 365 will effect our RapidStart CRM ISV offering. I think they feared I may slit my wrists, but actually, we got lucky. RapidStart CRM was always focused on the new CRM customer who was looking for Sales capabilities, as 90% of the new ones are.
What did we have to do?
In order to continue to provide our RapidStart CRM solution, we really only had to do one thing, that took less than an hour. We removed the question about whether the customer wanted to have Service and/or Marketing exposed in their navigation. For Dynamics 365 customers buying the new Sales SKU, our solutions and Wizards are already in alignment.
What are we doing, that we did not have to do?
RapidStart CRM has proven to be an extremely successful tool for enabling partners to deploy CRM quickly, without risk. I am happy to say that over half of our active partners are actually CRM Practices… even though we designed for the non-CRM Partner. While the tool has done exactly what we wanted it to do, that does not mean there is not room to add more capabilities. We are currently working on several enhancements to take advantage of some of the new capabilities that Dynamics 365 will be bringing. We plan to announce them by November 1st, when the new SKUs are available.
Is a RapidStart ERP Wizard on the List?
Not yet, but you can bet we are looking at that closely as the final Dynamics 365 product rolls out. As I mentioned in a previous post, Partners will be expected to sell ERP and CRM together, as an end-to-end solution, and we are in the best position of anybody to enable that, from whichever side the partner is coming from: Office 365, ERP or CRM.
Isn’t RapidStart CRM a SMB Solution?
Well, that’s what who aimed for when we were building it. But, as it turns out, seat count is not the primary factor for a customer wanting to go the RapidStart CRM route with their deployment. The core approach to our product is to achieve adoption first, which we enable by providing for a simple deployment that is easy to use. We push the advanced stuff and complicated features into the background, to be brought back into the picture down the road, post-adoption. We have had some pretty big deployments, where the customer suffered from CRM adoption issues in the past, who liked the RapidStart CRM approach. We have also had quite a few customers who had already deployed CRM, and failed to get adoption, who decided to wipe their CRM tenant and start over with RapidStart CRM.
How is the competition doing?
We were indeed the first ones to market with a “Packaged Deployment” model. In fact, the term “Packaged Deployment” was created by Microsoft to describe RapidStart CRM. I would have preferred that they just used our name, but they felt that would limit others from jumping in (I guess they weren’t prepared to commit the global market to us alone). Of the many others who have crawled under the Packaged Deployment umbrella… many with similar names to ours… I don’t see any that are actually what I think of as “Packaged Deployments”. Most appear to be what I would consider, “Limited Engagements”. While they did not have to invest the seven figures that we have in an actual solution, I think of them as just forms of the P2P model that we advanced from. The P2P model did not, will not, and cannot achieve real scale, for a bunch of reasons… and Microsoft wants needs scale.
So that’s my update on RapidStart CRM, if you are not yet a partner with us, please go to https://rapidstartcrm.com and join us!


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The New Weapon – Cost Predictability
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The Works Services-as-a-Subscription Model Update
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Power Platform Blind Spots
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Power Platform Outside the Bubble
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The Microsoft Partner Dilemma
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Steve has yet another Chat with Charles
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Let’s Talk About Funnels
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It’s Time for a New Services Model for Dynamics 365 and the Power Platform
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The Myth of Single Version of the Truth
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Are you over-paying for Dynamics 365?
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- 42 – Podcast – Preparing for the Microsoft Dynamics 365 Fall 2018 release wave
- 41 – Benefits and process to building ISV solutions with Microsoft PowerApps, Microsoft Flow & AppSource
- 40 – Four MVPs in a Room
- 39 – Dynamics 365 Saturday Atlanta
- 38 – Mary Jo Foley on (Not) keeping up with Dynamics 365
- 37 – Early reaction as Dynamics 365 for Marketing, Sales Professional reach the market
- 36 – So you want to be an Independent Consultant?
- 35 – Dynamics Marketing with Kishan Chetan and Steve Mordue
- 34 – 2018 Dynamics 365 Predictions
- 33 – Unexpected Curves Crash Microsoft's Dynamics 365 Roadmap
- 32 – MSDW Podcast: Talking Microsoft Dynamics platform plays and eclipses with Steve Mordue
- 31 – Microsoft waffles regarding what's next for Dynamics 365 for SMBs
- 30 – Business Edition vs Enterprise Edition: what you need to know (Webinar)
- 29 – Azure App Service Isolated caters to enterprise security concerns
- 28 – Steve Mordue on Microsoft’s sales shakeup, SMB commitment, and partner survival
- 27 – Tip #896: Don’t get blacklisted by blasting emails from Dynamics 365
- 26 – Microsoft FastTrack: Partner Friend or Foe?
- 25 – Tip #856: Modifying disabled users
- 24 – How Can Microsoft (and Its Partners) Leverage LinkedIn?
- 23 – IT Community Champ
- 22 – Microsoft Dynamics CRM SMB Apps
- 21 – Dynamics 365 Pitch Must Reach Channel
- 20 – Dynamics 365 Needs more Cowbell
- 19 – Can Microsoft Make Dynamics 365 Work?
- 18 – Whiteboarding Microsoft Dynamics 365
- 17 – Timing Microsoft Dynamics 365: CRM partners lament 'fuzzy' pre-launch license planning
- 16 – Microsoft Dynamics 365 to start rolling out November 1
- 15 – Dynamics CRM at a crossroads
- 14 – The Reinvention of the Microsoft ISV
- 13 – Microsoft Dynamics 365: New roadmap, licensing details revealed
- 12 – Dynamics Introspective: What Is Microsoft’s Next Big Bet On Dynamics CRM Success?
- 11 – IP assets: Channel companies seek differentiation
- 10 – Add new business offerings for long-term sustainability
- 09 – The gamification platform: Cool toy or CRM partner opportunity?
- 08 – How one of Microsoft's top CRM partners uprooted its business
- 07 – Cloud channel partners, vendors grapple with metrics
- 06 – Building a successful sales team to maximize profitability
- 05 – Cloud Partner Strategy 2.0 – Going Vertical
- 04 – It just works better: Why we made the move to Microsoft
- 03 – Microsoft Dynamics Partner Roundup
- 02 – Escape from Salesforce: Beware lock-in risks when migrating to Microsoft Dynamics CRM, says one partner
- 01 – Microsoft Dynamics CRM 2013: More favorite features from the field
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