I was chatting with another Dynamics 365 partner the other day. He was talking about his existing customers, and how once deployed, configured and tweaked etc., he did not do much follow-on work with them. He was however, spending tremendous effort trying to get new customers. I thought, “I think …
Microsoft recently announced the availability of the Common Data Service (CDS), as a platform, accessible with a PowerApps P2 license. A few folks got kind of excited, many others said “So what?”, and most have no idea what I am talking about right now. But our firm has bet the …
It was less than a year ago… I was asking Dynamics 365 leaders about the possibility of Dynamics 365 being offered as a “Naked” platform. The strategy, that has been successfully employed by Salesforce.com for years, did not seem like it was on Microsoft’s radar. I was told “Never gonna …
I happens much more often lately. The Microsoft Business Solutions Team releases a bunch of brand new stuff in a huge wave. As I watch partners, including ourselves, attempt to wrap our heads around these new concepts, I can’t help but wonder… if the top partners are confused, how does …
It should be news to no one that Microsoft’s Business Solutions are exploding with new capabilities by the minute. An enormous amount of money and effort is being brought to bear to push the envelope, raise the bar, and then raise it again. The advancements have been nothing short of …
I recently wrote a couple of posts about Dynamics 365 for Marketing, that some may have deemed negative. I, like many other partners and customers, had a few issues with it. But make no mistake, I am a huge fan of the offering, and I am confident those hiccups will …
There has been quite a bit of chatter in the channel lately about this new “Citizen Developer” role that Microsoft is attempting to better support. Not surprisingly, many “real” developers have been none to pleased with the idea. I thought I would try and unpack this sticky-wicket a little bit.
Microsoft recently announced Dynamics 365 Business Central, the official name for the product that was code-named “Tenerife”. This is the long anticipated, fully “SaaSified” version of “Full” NAV, and it is available now. At the same time, Microsoft also announced a new Customer Engagement option, Dynamics 365 Sales Professional, a …
One of the things Microsoft would probably love to be able to do, is to reduce the number of versions of its products that are in use today. It has to be a complete support nightmare for them, as well as a huge internal cost. Of course Microsoft created this …
I think I beat up the team pretty good with my last post on the licensing model for Microsoft Dynamics for Marketing. But there are a few other areas that deserve some attention too, that are going to keep this otherwise awesome product from being relegated to the, “That’s too …
Part of the huge April wave of feature releases for Dynamics 365, were some license tweaks and a some new license types. I already discussed the new Dynamics 365 for Marketing license here, but in this post, I want to focus on the new Dynamics 365 Sales Professional License.
Microsoft Dynamics 365 for Marketing has finally launched! It has been available for purchase since the first of this week. An awesome platform of modern technology, able to do things not even possible before. How many eager customers have clamored to jump on board this revolutionary marketing #FreightTrain of innovation? …
The Dynamics 365 MVP Summit recently wrapped recently in Bellevue, and there is a huge wave of new stuff coming on the 1st of April. Unfortunately, I can’t talk abut any of it. But I can talk about some issues that will be addressed for Small and Midsized Businesses (SMB).
The information about Dynamics 365 Marketing came out of NDA recently, but I did not jump to write a post about it. It is not that I am not excited about it, I just thought I would wait until the stampede of other “me too” posts cleared out a little. …
Having worked on a bunch of customer deployments, I know that most customers are still struggling with the whole idea of “Customer Engagement.”. As a result, too many deployments end up as just Reporting tools. I have resisted the urge, but I may have to give in and just start …
I was inspired by a tweet today from an analyst who messaged me “Overall, Dynamics still has less than what I would think was its rightful share of the market. Given the state of the market, $MSFT needs to keep doubling down.” I have had my hands tied by NDAs …
I was looking for a customer in Partner Center the other day. I had to scroll though like ten pages to find them, past a whole bunch of other customers, many of which we no longer had a relationship with. But I still had full access to their tenant. I …
We work on quite a few Small and Midsize customer deployments of Dynamics 365. Most go very smoothly, but I was reviewing the ones that did not, to see if I could find any correlations. I am convinced, through my unscientific study, that the number one cause is the failure …
It is a fair question, that I have heard often recently. Does anybody on the team building the new Dynamics 365 Marketing application… know anything about Marketing? Or the Microsoft partners that will be expected to sell it for that matter? How on earth will this succeed? Is it “Blind …
About a year ago, Ron Huddleston and Gavriella Schuster fired up a wave machine. You may be starting to feel a little movement already, but a hurricane is developing, and all of the spaghetti models show it tracking right into the Microsoft Partner Network.
