Steve Mordue MVP

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Steve Mordue MVP

Dynamics 365 / Dynamics 365 General Community / Dynamics 365 Marketing Community / RapidStart CRM

May 18, 2022

 by Steve Mordue MVP · Published May 18, 2022

Let’s Talk About Funnels


In my 20-plus years in this CRM business, I have seen my share of “Funnels”. Lead Funnels, Sales Funnels, Delivery Funnels, every kind of business-related funnel you can think of, I have probably seen it. From what I have witnessed, most businesses have no idea how to use them effectively. So, let’s talk about Funnels. (more…)

flowing water

Dynamics 365 / Dynamics 365 General Community / Dynamics 365 Marketing Community / Partner Business / Power Platform

May 17, 2022

 by Steve Mordue MVP · Published May 17, 2022 · Last modified May 18, 2022

It’s Time for a New Services Model for Dynamics 365 and the Power Platform

About seven years ago we pioneered the “Support by Blocks” model, and it has served our Forceworks clients and us well. But thanks to Microsoft, it is time for a whole new model for...

silos

Power Platform / RapidStart CRM

February 2, 2022

 by Steve Mordue MVP · Published February 2, 2022

The Myth of Single Version of the Truth

I’ve heard this term bandied about for many years now, “Single Version of the Truth”. As Jack Nicholson once said, “You can’t handle the Truth!” I would paraphrase that as, “You can’t afford a...

Dynamics 365 / Power Platform / RapidStart CRM

February 1, 2022

 by Steve Mordue MVP · Published February 1, 2022 · Last modified February 2, 2022

Are you over-paying for Dynamics 365?

Microsoft Dynamics 365 business applications are fantastic products. Unrivaled power and features and priced accordingly. Are they over-priced? No! Are you over-paying? Maybe. So, let’s unpack this one.

Power Platform / RapidStart CRM

November 4, 2021

 by Steve Mordue MVP · Published November 4, 2021

Pay as you Go, Go, Go

Microsoft just announced, and released in the next breath, a new Pay as You Go model for Power Apps. This has huge implications for all organizations and also for users of our free  RapidStartCRM...

ISV / Power Platform / RapidStart CRM

September 3, 2021

 by Steve Mordue MVP · Published September 3, 2021

Hit 50K Users? Get ready for the knock-offs.

Shortly after we launched RapidStartCRM back in 2015, a couple of competitors followed us into the emerging space we identified. They are gone now, but new ones occasionally pop up. I hear “imitation is...

over capacity

Dynamics 365 / Power Platform / RapidStart CRM

August 30, 2021

 by Steve Mordue MVP · Published August 30, 2021

Your organization (tenant) is over capacity

It seems like a couple of times a week I get a panicked message from a customer who saw the dreaded alert: “Your organization (tenant) is over capacity” in the Power Platform Admin Center....

rainmakers

Dynamics 365 / RapidStart CRM

August 27, 2021

 by Steve Mordue MVP · Published August 27, 2021

“Even after everything, we still have adoption problems”

One of the smartest things I have done in a while was to introduce a monthly Principals call with our customers. Our customers are all very happy with our team, so why rock the...

Escape from D365

Dynamics 365 / Power Platform / RapidStart CRM

August 24, 2021

 by Steve Mordue MVP · Published August 24, 2021

We Upgraded from Dynamics 365 to RapidStartCRM

I have had my head down for a while working on the next version of RapidStartCRM. We also recently deployed RapidStartCRM for our own support operations. In the process, I came across a few...

Dynamics 365 General Community / ISV / Steve has a chat

August 2, 2021

 by Steve Mordue MVP · Published August 2, 2021

Steve has another Chat with Toby Bowers

I have had my head down working on some big things, and it has been a while since you heard from me. Well, I’m getting back to it with a follow-up chat with Toby...

Dynamics 365 / Power Platform

April 9, 2021

 by Steve Mordue MVP · Published April 9, 2021

Dynamics 365 for Outlook Deprecated Alert

Many of our customers have been asking about the ominous alert that appears in their advanced settings area for either Dynamics 365 or Power Apps Model driven environments. In this short post I will...

Power Platform / Steve has a chat

January 7, 2021

 by Steve Mordue MVP · Published January 7, 2021

Steve has a Chat with Ryan Cunningham

So I noticed Ryan Cunningham, Product Lead for the Power Apps side of the Power Platform for Microsoft, suddenly come available in Teams. So of course, I ambushed him, and we had a great...

Dynamics 365 General Community / Power Platform / RapidStart CRM

December 1, 2020

 by Steve Mordue MVP · Published December 1, 2020 · Last modified November 30, 2020

$10 bills for $3 each, for a limited time!

Today, Microsoft business Applications group is announcing a special offer for Power Apps Per App Passes. It felt pretty significant, so I thought I would write a short post on it.

Dynamics 365 / Dynamics 365 General Community / Power Platform

November 23, 2020

 by Steve Mordue MVP · Published November 23, 2020

Microsoft marching masses to peak of Mt. Stupid

I recently became aware of an interesting concept in psychology called the Dunning-Kruger Effect, and Citizen Developers came to my mind. What the hell am I talking about now? Read on to find out.

Dynamics 365 / Dynamics 365 General Community / ISV / Partner Business

November 19, 2020

 by Steve Mordue MVP · Published November 19, 2020

The beatings will continue until morale improves

James Phillips, the head of engineering for Dynamics 365 and the Power Platform, that we all either use, or make a living on, recently tweeted “The name changes will continue until morale improves”. It...

tariffs

Dynamics 365 General Community / Partner Business

November 5, 2020

 by Steve Mordue MVP · Published November 5, 2020

Microsoft taking away Direct CSP from Small Partners

When I moved from Salesforce to become a Microsoft partner about ten years ago, they were just launching the “Advisor” model for cloud license sales. The road got rocky after that.

Dynamics 365 General Community / Power Platform

September 22, 2020

 by Steve Mordue MVP · Published September 22, 2020

Steve Reads Jukka’s Post

In one of our private MVP channels, another MVP “joked” that Jukka Niiranen should consider reading his blog like I do, so I “joked” that I would do it for him, and then Jukka...

Dynamics 365 General Community / Power Platform / RapidStart CRM

September 18, 2020

 by Steve Mordue MVP · Published September 18, 2020

I recommended Zoho!

In this past week, I had two potential customers who were deciding between our RapidStartCRM Power Apps or Zoho. For one of them, I had no choice but to recommend Zoho. I you want...

Dynamics 365 / Dynamics 365 General Community / ISV

September 16, 2020

 by Steve Mordue MVP · Published September 16, 2020

The Evolution of an ISV

I get that it is mostly partners and Microsoft employees that read my blog, I have not really targeted my content toward customers, which was probably a mistake, but that is a topic for...

all in

Dynamics 365 / Dynamics 365 General Community / ISV / RapidStart CRM

September 10, 2020

 by Steve Mordue MVP · Published September 10, 2020 · Last modified September 12, 2020

ISV Connect ED!, also our Apps are now Free

I had planned on making this two posts, but frankly I have too much on my plate at the moment, so its a twofer. The first part is about something new I launched, and...

Dynamics 365 General Community / ISV / Steve has a chat

September 7, 2020

 by Steve Mordue MVP · Published September 7, 2020 · Last modified January 6, 2021

Steve has a Chat with Toby Bowers

I recently wrote a post with suggestions for Toby Bowers, the new Leader of the Microsoft ISV Program. I assumed he had read it, but just to be sure, I ambushed him on the...

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Recent Posts

  • Let’s Talk About Funnels May 18, 2022
  • It’s Time for a New Services Model for Dynamics 365 and the Power Platform May 17, 2022
  • The Myth of Single Version of the Truth February 2, 2022
  • Are you over-paying for Dynamics 365? February 1, 2022
  • Pay as you Go, Go, Go November 4, 2021
  • Hit 50K Users? Get ready for the knock-offs. September 3, 2021
  • Your organization (tenant) is over capacity August 30, 2021
  • “Even after everything, we still have adoption problems” August 27, 2021
  • We Upgraded from Dynamics 365 to RapidStartCRM August 24, 2021
  • Steve has another Chat with Toby Bowers August 2, 2021
  • Dynamics 365 for Outlook Deprecated Alert April 9, 2021
  • Steve has a Chat with Ryan Cunningham January 7, 2021
  • $10 bills for $3 each, for a limited time! December 1, 2020
  • Microsoft marching masses to peak of Mt. Stupid November 23, 2020
  • The beatings will continue until morale improves November 19, 2020
  • Microsoft taking away Direct CSP from Small Partners November 5, 2020
  • Steve Reads Jukka’s Post September 22, 2020
  • I recommended Zoho! September 18, 2020
  • The Evolution of an ISV September 16, 2020
  • ISV Connect ED!, also our Apps are now Free September 10, 2020
  • Steve has a Chat with Toby Bowers September 7, 2020
  • Suggestions for Toby Bowers on ISV Connect August 6, 2020
  • Microsoft continues inching into ISV Turf August 4, 2020
  • CRM is not just about Sales July 7, 2020
  • Power Apps – The truth about $10 June 18, 2020
  • Walking the Talk June 12, 2020
  • Steve has another chat with Alysa Taylor June 4, 2020
  • Steve has a third chat with Guggs April 11, 2020
  • Tried Dynamics 365? Take another look at Power Apps. April 6, 2020
  • Steve has a third chat with Charles Lamanna March 30, 2020
  • The Cost of Hemorrhaging Money March 25, 2020
  • The Last Nail in the On-Premise Coffin March 24, 2020
  • Dynamics 365 Team Member gets Locked February 26, 2020
  • Power Apps Potholes February 12, 2020
  • Power Platform – ISV Ready February 5, 2020
  • Business Models Continued February 4, 2020
  • Shining a Light on Shadow IT February 4, 2020
  • Dynamics 365 – ISV Protection? November 27, 2019
  • Power Apps – Licenses vs. Passes November 25, 2019
  • Power begets Power November 8, 2019
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Subscribe to My Podcast

You can subscribe to my “Steve reads his Blog” podcast by searching for “steve mordue” in iTunes, or your favorite player!

Steve in the Media

  • 42 - Podcast - Preparing for the Microsoft Dynamics 365 Fall 2018 release wave
  • 41 - Benefits and process to building ISV solutions with Microsoft PowerApps, Microsoft Flow & AppSource
  • 40 - Four MVPs in a Room
  • 39 - Dynamics 365 Saturday Atlanta
  • 38 - Mary Jo Foley on (Not) keeping up with Dynamics 365
  • 37 - Early reaction as Dynamics 365 for Marketing, Sales Professional reach the market
  • 36 - So you want to be an Independent Consultant?
  • 35 – Dynamics Marketing with Kishan Chetan and Steve Mordue
  • 34 - 2018 Dynamics 365 Predictions
  • 33 - Unexpected Curves Crash Microsoft's Dynamics 365 Roadmap
  • 32 - MSDW Podcast: Talking Microsoft Dynamics platform plays and eclipses with Steve Mordue
  • 31 - Microsoft waffles regarding what's next for Dynamics 365 for SMBs
  • 30 - Business Edition vs Enterprise Edition: what you need to know (Webinar)
  • 29 - Azure App Service Isolated caters to enterprise security concerns
  • 28 - Steve Mordue on Microsoft’s sales shakeup, SMB commitment, and partner survival
  • 27 - Tip #896: Don’t get blacklisted by blasting emails from Dynamics 365
  • 26 - Microsoft FastTrack: Partner Friend or Foe?
  • 25 - Tip #856: Modifying disabled users
  • 24 - How Can Microsoft (and Its Partners) Leverage LinkedIn?
  • 23 - IT Community Champ
  • 22 - Microsoft Dynamics CRM SMB Apps
  • 21 - Dynamics 365 Pitch Must Reach Channel
  • 20 - Dynamics 365 Needs more Cowbell
  • 19 - Can Microsoft Make Dynamics 365 Work?
  • 18 - Whiteboarding Microsoft Dynamics 365
  • 17 - Timing Microsoft Dynamics 365: CRM partners lament 'fuzzy' pre-launch license planning
  • 16 - Microsoft Dynamics 365 to start rolling out November 1
  • 15 - Dynamics CRM at a crossroads
  • 14 - The Reinvention of the Microsoft ISV
  • 13 - Microsoft Dynamics 365: New roadmap, licensing details revealed
  • 12 - Dynamics Introspective: What Is Microsoft’s Next Big Bet On Dynamics CRM Success?
  • 11 - IP assets: Channel companies seek differentiation
  • 10 - Add new business offerings for long-term sustainability
  • 09 - The gamification platform: Cool toy or CRM partner opportunity?
  • 08 - How one of Microsoft's top CRM partners uprooted its business
  • 07 - Cloud channel partners, vendors grapple with metrics
  • 06 - Building a successful sales team to maximize profitability
  • 05 - Cloud Partner Strategy 2.0 – Going Vertical
  • 04 - It just works better: Why we made the move to Microsoft
  • 03 - Microsoft Dynamics Partner Roundup
  • 02 - Escape from Salesforce: Beware lock-in risks when migrating to Microsoft Dynamics CRM, says one partner
  • 01 - Microsoft Dynamics CRM 2013: More favorite features from the field
  • Home
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