One of the things Microsoft would probably love to be able to do, is to reduce the number of versions of its products that are in use today. It has to be a complete support nightmare for them, as well as a huge internal cost. Of course Microsoft created this …
I think I beat up the team pretty good with my last post on the licensing model for Microsoft Dynamics for Marketing. But there are a few other areas that deserve some attention too, that are going to keep this otherwise awesome product from being relegated to the, “That’s too …
Part of the huge April wave of feature releases for Dynamics 365, were some license tweaks and a some new license types. I already discussed the new Dynamics 365 for Marketing license here, but in this post, I want to focus on the new Dynamics 365 Sales Professional License.
Microsoft Dynamics 365 for Marketing has finally launched! It has been available for purchase since the first of this week. An awesome platform of modern technology, able to do things not even possible before. How many eager customers have clamored to jump on board this revolutionary marketing #FreightTrain of innovation? …
The Dynamics 365 MVP Summit recently wrapped recently in Bellevue, and there is a huge wave of new stuff coming on the 1st of April. Unfortunately, I can’t talk abut any of it. But I can talk about some issues that will be addressed for Small and Midsized Businesses (SMB).
The information about Dynamics 365 Marketing came out of NDA recently, but I did not jump to write a post about it. It is not that I am not excited about it, I just thought I would wait until the stampede of other “me too” posts cleared out a little. …
Having worked on a bunch of customer deployments, I know that most customers are still struggling with the whole idea of “Customer Engagement.”. As a result, too many deployments end up as just Reporting tools. I have resisted the urge, but I may have to give in and just start …
I was inspired by a tweet today from an analyst who messaged me “Overall, Dynamics still has less than what I would think was its rightful share of the market. Given the state of the market, $MSFT needs to keep doubling down.” I have had my hands tied by NDAs …
I was looking for a customer in Partner Center the other day. I had to scroll though like ten pages to find them, past a whole bunch of other customers, many of which we no longer had a relationship with. But I still had full access to their tenant. I …
We work on quite a few Small and Midsize customer deployments of Dynamics 365. Most go very smoothly, but I was reviewing the ones that did not, to see if I could find any correlations. I am convinced, through my unscientific study, that the number one cause is the failure …
It is a fair question, that I have heard often recently. Does anybody on the team building the new Dynamics 365 Marketing application… know anything about Marketing? Or the Microsoft partners that will be expected to sell it for that matter? How on earth will this succeed? Is it “Blind …
About a year ago, Ron Huddleston and Gavriella Schuster fired up a wave machine. You may be starting to feel a little movement already, but a hurricane is developing, and all of the spaghetti models show it tracking right into the Microsoft Partner Network.
I just returned from Extreme365 in Long Beach, which is one of my favorite events of the year. It is my “tribe”. As the largest global market, I am surprised that the US version of this event is not bigger than the European one, but actually it is about a …
Even though Dynamics 365 was not specifically designed for the SMB customer, we engage with those SMB customers on a daily basis, who are still interested in Microsoft’s Customer Engagement offering. Most of these conversations start with an explanation of the terms and concepts that are used in Customer Engagement… …
There are a lot of opinions floating around the Dynamics 365 channel today. Talk to any partner and they will say things like “If it were up to me, I would do this or that… but don’t tell anybody I said that“. Seems to me, if we don’t tell anybody …
I talk to a lot of partners… all the time… about a lot of things. One item that seems to come up increasingly more often, is about this incessant chant around “Consumption”, and Microsoft’s increasingly aggressive herding of partners towards that shining light. Many partners I talk to don’t even …
While I could not attend, I have been paying close attention to what is going on at Directions EMEA. I had suggested that Microsoft might want to run new directional change messages by a smaller group first, it looks like Directions US was that smaller group.
Like many of you that read my stuff, I too am following the Ignite Sessions related to Dynamics 365 Business Solutions. I had too many things on my calendar, to make it in-person, but the recorded sessions are the next best thing. As I watched these, I was having trouble …
Okay, I know I just wrote about AppSource last week, but the AppSource team launched a new capability for partners today that does not require you to build an App. It’s an “App-less” AppSource path for the app-challenged. It’s called “Consulting Services”. So what is this all about?
A few weeks after the initial announcements around Dynamics 365, I wrote a post titled something like “The Fog Clears”. With Microsoft’s response to the reaction from the Directions announcements, some fog is clearing, but some fog has shifted… to a different partner type.
