A Mountain of Shitty Little Apps

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The Myth of the “Full Stack Developer”

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How to “Do More With Less” with Microsoft

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How to Write a Modern RFP for CRM Implementation

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Here’s why customers should pay for more for customizations!

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Finding The Limits of Low-Code

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Dynamics 365 Business Central and RapidStart CRM UPDATE!

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Steve has a Chat with Vahe Torossian

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Steve has a Chat with Jukka

I had the pleasure of having a chat with a Power Platform industry leader, Jukka Niiranen. Listen or Watch below. Enjoy! [podcast...

The New Weapon – Cost Predictability

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The Works Services-as-a-Subscription Model Update

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Power Platform Blind Spots

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Power Platform Outside the Bubble

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The Microsoft Partner Dilemma

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Steve has yet another Chat with Charles

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Let’s Talk About Funnels

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The Myth of Single Version of the Truth

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Are you over-paying for Dynamics 365?

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Pay as you Go, Go, Go

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Hit 50K Users? Get ready for the knock-offs.

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Your organization (tenant) is over capacity

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“Even after everything, we still have adoption problems”

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We Upgraded from Dynamics 365 to RapidStart CRM

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The Cost of Hemorrhaging Money

by | Mar 25, 2020 | Dynamics 365 General Community, Power Platform | 0 comments


Most people I am talking to today are starting to think about their businesses in these odd times. Many are naturally concerned about a reduction in revenue. But the counter-part to revenue is cost. Since the revenue side may be out of our control to some degree, the cost side is more critical than ever.

Athletic

I work with a lot of businesses of all sizes. From my first-hand experience, the smaller the business, the leaner they operate. That is not a result of smaller profit percentage, many have very high margins. The biggest difference is that from the smaller business owner’s perch, they can see better. There is not much that is missed in a small a business. As businesses grow, layers are introduced that start to obscure visibility. Undetected leaks start to form… leaks that can be hidden by high margins.

BBW

At the opposite end of the scale are large businesses. While their margins may be smaller, their volume is huge, and of course their costs are also huge. Well beyond the scale that a single person can have any visibility; with layers upon layers, there are leaks all over the place. We are working with a Fortune 500 customer right now that discovered a $250K/month leak that had been unnoticed for quite a while. The solution was not complicated, we are plugging the hole with a Power App at a total cost of about $15K. Of course since this was a big ass company, it took 4 months to approve the expense, and about 90 days more so far, to mobilize their side. This leak could have been plugged in two weeks, but instead another $1.5m will have leaked out first. Such is the ineptitude of large business, this could never happen in a smaller business.

A Few Extra Pounds

Sitting in the middle, between small and large businesses, are the midsized businesses. While a $250k/month leak will not go unnoticed for a second, the midsized business has enough layers to have many leaks. Where are these leaks? Usually some faulty, or inefficient business process. What kind of leaks? Time not captured properly, customers not billed properly, vendors not paid properly, inventory not managed properly, inefficient project management or production line management… leaks are potentially all over. Every business has leaks, some are significant enough to warrant immediate attention, and others are just considered a “cost of business”, absorbed by margin. But if margins compress, every leak will start looking pretty important.

Plugging Leaks

Depending on the leak, you may need to use a different set of tools, but many of these leaks will be occurring in your business processes. Microsoft’s Power Platform is the tool to use for those. Unlike Salesforce.com or even Dynamics 365, both of which require significant time and cost to implement, the Power Platform can solve many business process issues in days. Built on top of the Common Data Service, the Power Platform includes a suite of tools including Power Apps, Power Automate, Power BI and Power Virtual Agents. Each of these tools are low-code options that can be deployed quickly, and at a low cost, to plug leaks.

If you would like to learn how you can plug leaks with the Power Platform, we offer a free briefing to get you up-to-speed. Go to Appsource.com and search “forceworks”.

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A Mountain of Shitty Little Apps

[podcast src="https://html5-player.libsyn.com/embed/episode/id/24026925/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/87a93a/" width="100%" scrolling="no" class="podcast-class" frameborder="0" placement="top"...

The Myth of the “Full Stack Developer”

[podcast src="https://html5-player.libsyn.com/embed/episode/id/24026925/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/87a93a/" width="100%" scrolling="no" class="podcast-class" frameborder="0" placement="top"...

How to “Do More With Less” with Microsoft

[podcast src="https://html5-player.libsyn.com/embed/episode/id/24026925/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/87a93a/" width="100%" scrolling="no" class="podcast-class" frameborder="0" placement="top"...

How to Write a Modern RFP for CRM Implementation

[podcast src="https://html5-player.libsyn.com/embed/episode/id/24026925/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/87a93a/" width="100%" scrolling="no" class="podcast-class" frameborder="0" placement="top"...

Here’s why customers should pay for more for customizations!

[podcast src="https://html5-player.libsyn.com/embed/episode/id/24026925/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/87a93a/" width="100%" scrolling="no" class="podcast-class" frameborder="0" placement="top"...

Finding The Limits of Low-Code

[podcast src="https://html5-player.libsyn.com/embed/episode/id/24026925/height/90/theme/custom/thumbnail/yes/direction/forward/render-playlist/no/custom-color/87a93a/" width="100%" scrolling="no" class="podcast-class" frameborder="0" placement="top"...

Dynamics 365 Business Central and RapidStart CRM UPDATE!

In my last post, I announced that we (Forceworks) were developing an addon for our RapidStart CRM to connect to Microsoft's wildly popular Dynamics 365 Business Central. I wanted to update you on our progress. BTW, I did not record audio for this post because it has...

A Better CRM for Business Central?

At a recent event, Microsoft executives told me that Dynamics 365 Business Central was flying off the shelves. Over the years, I had occasionally peeked over the fence at Business Central, mostly out of curiosity. But "flying off the shelves" is a reason for me to...

Steve has a Chat with Vahe Torossian

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Steve has a Chat with Jukka

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