Dynamics 365 – Unpacking a recent post
As an experiment, back in February, I thought I would try using the LinkedIn “Create an Article” feature, to see how it compared to just posting to LinkedIn from my own blog. I can...
Tagged: #msdyncrm
Dynamics 365 – The Transition to Unified Interface
There is no need to panic…yet. Procrastinators can freely ignore this post, for now. But if you are one of those people who hates scrambling at the last minute, then maybe this will interest...
Dynamics 365 – Paper is Rock and Scissors
It should be news to no one that Microsoft’s Business Solutions are exploding with new capabilities by the minute. An enormous amount of money and effort is being brought to bear to push the...
Dynamics 365 – The New RapidStart is Here!
Those of you who follow me, know that we have a product called RapidStart for Dynamics 365. Well, not “we” actually, RapidStart LLC is a separate company owned by my wife. So I guess...
Dynamics 365 – Some Microsoft Advice to Ignore
If you have been around the channel for a while, you are quite familiar with the Microsoft messaging to partners. “Add a Dynamics Practice”, or “Add an Azure Practice”, or “Add a whatever we...
Dynamics 365 – The Most Ambitious Release Yet?
I guess it’s no surprise, that 90% of my blog readers are Microsoft Partners. Most of them, operate in the same space that we do: Dynamics 365. From that, I can also assume that...
Dynamics 365 – Thoughts on the Business Edition
Yesterday we had the Executive Briefing for the Dynamics 365 Business Edition Sales and Marketing Apps. It was non-NDA so that means we can talk about it, that also means that lots of details...
Dynamics 365 – The Cloud “Fad” has Passed
As some of you may know, we were formerly Salesforce Consultants, a product that was “Cloud” from day one. For us, cloud was not something we even thought about, until we pivoted to become...
Dynamics 365 – A Familiar Minefield
I was looking at a thread in the Dynamics MVP mail list the other day, and one of the comments was that it would be nice if Microsoft would actually “slow down” the pace...
Dynamics 365 – Divorcing your Microsoft Partner
Yes, I know, Divorce is a nasty sounding word, and it does not seem applicable to your relationship with your Microsoft Partner… I mean you are not legally “Married”. But today, more than ever,...
Dynamics 365 – Picking a Dance Partner – Part 2
In Part 1 of this post, we followed a fictional first-person path to picking a Business Solutions (CRM) platform. It appeared that Microsoft Dynamics 365 was under strong consideration, when the topic of a...
Dynamics 365 – The Lead Bucket Overfloweth
In my last post, I wrote about Leads falling through the cracks, but the other extreme, presents some interesting challenges also. I had a call recently from a prospect who was looking to move...
Dynamics 365 – Leads are like a Box of Chocolates
We were working with one of our larger customers the other day on their Lead Import process. We noticed that many leads were failing to import. The person handling the importing said “Yeah, if...
Dynamics 365 – Dropping the “C” from “CRM”
A tweet caught my eye the other day, it was a quote from Richard Branson that went something like, “If you look after your staff, they’ll look after your customers. It’s that simple.” I...
Dynamics 365 vs. SharePoint
Many of you may wonder why I would title a post “Dynamics 365 vs. SharePoint”, as though it were an either/or decision. But many customers, particularly in the SMB space, seem to grapple with...
Dynamics 365 – Outlook Client is Finally Deprecated for SMB?
Okay, maybe the Outlook thick client for Dynamics 365 hasn’t actually been deprecated by Microsoft… yet… but it should be. I think the last UI refresh was in 1972. So I am personally declaring...
Dynamics 365 – The Plan is The Plan
When Microsoft launched Dynamics 365, they launched an entirely new licensing model based on Apps and Plans. The community became aware of this deconstruction, before they were made aware of the pricing, which led...
Dynamics 365 – Taking the AppSource Path
You cannot go to a Microsoft partner event today without hearing about AppSource. It’s not that third-parties haven’t extended Microsoft products, like Dynamics 365, in the past, but those extension/solutions haven’t driven product sales,...
Dynamics 365 – Industry Focus is not BS
I first heard Microsoft floating the “Industry Focus” concept to partners shortly after Office 365 launched. It seemed pretty clear that this cloud shift was going to eliminate a lot of existing revenue for...
Dynamics 365 – Bending it to Your Will
In Microsoft’s continuing quest to make Business Solutions easier, “Configuration over Code” is where they are making the most investment. “Coding” requires skills that most customers, and frankly most partners, do not have, which...