Dynamics 365 – A few things Partners need to know better

I just returned from Extreme365 in Long Beach, which is one of my favorite events of the year. It is my “tribe”. As the largest global market, I am surprised that the US version of this event is not bigger than the European one, but actually it is about a …

Dynamics 365 – A Glossary for SMB

Even though Dynamics 365 was not specifically designed for the SMB customer, we engage with those SMB customers on a daily basis, who are still interested in Microsoft’s Customer Engagement offering. Most of these conversations start with an explanation of the terms and concepts that are used in Customer Engagement… …