Microsoft & Salesforce.com – The 800-Pound Gorilla vs. the Elephant in the Room

The photo with this post was from a short-lived marriage that I called the “Can’t we all just get along” phase in the Microsoft/Salesforce relationship. This love fest came to an abrupt end when Microsoft acquired LinkedIn, in spite of vehement efforts by Salesforce to block it, leading to irreconcilable …

The Changing Role of the Microsoft Business Applications Partner

Six years ago, I wrote a post that was directed at IT Directors/Managers, about the need for them to re-imagine their roles in the face of the then rapidly growing cloud thing. Today, the role that needs to be re-imagined is that of Microsoft Business Applications Partner. Between Microsoft and …

Business Applications – It’s Time to Re-Think Things

Recently, I found myself looking in the Google Play Store for a mobile app to solve some issue. I found several options that were close, but none met my need perfectly. My choices were: a) continue to live with an unmet need, b) Use one of the apps that was …

Dynamics 365 for Marketing – The Giant Stands Back Up

Dynamics 365 for Marketing – The Giant Stands Back Up Back in April, I wrote a post called “Dynamics 365 for Marketing – A Giant Tripped by a Grain of Sand” about Microsoft’s new Dynamics 365 for Marketing Application. It was not a favorable post. Regardless, Microsoft added us to …

Dynamics 365 – Unpacking a recent post

As an experiment, back in February, I thought I would try using the LinkedIn “Create an Article” feature, to see how it compared to just posting to LinkedIn from my own blog. I can confidently report that the test was a huge failure. Anyone thinking of using LinkedIn’s “Create an …

Microsoft Business Applications – Freelancers vs. Partners

Sometimes people ask me where I come up with post ideas, here’s one way. I saw a LinkedIn post today from a recruiter, suggesting the use of “freelancers” for Dynamics 365, and presumably other Microsoft Business Applications. While freelancers may have a place in the process, there are some very …

Dynamics 365 – The Battle for Simple

Mobile phone apps ruined everything. As a result of minimal processing power and small screen size, mobile app developers had little choice but to keep things basic. Given that mobile devices are used by everyone on the planet, including a lot of people who are not particularly smart, mobile apps …

Dynamics 365 – Making Work for Partners

I was chatting with another Dynamics 365 partner the other day. He was talking about his existing customers, and how once deployed, configured and tweaked etc., he did not do much follow-on work with them. He was however, spending tremendous effort trying to get new customers.  I thought, “I think …

Dynamics 365 goes PaaS with PowerApps

It was less than a year ago… I was asking Dynamics 365 leaders about the possibility of Dynamics 365 being offered as a “Naked” platform. The strategy, that has been successfully employed by Salesforce.com for years, did not seem like it was on Microsoft’s radar. I was told “Never gonna …

Dynamics 365 Marketing – Art vs. Engineering

It is a fair question, that I have heard often recently. Does anybody on the team building the new Dynamics 365 Marketing application… know anything about Marketing? Or the Microsoft partners that will be expected to sell it for that matter? How on earth will this succeed? Is it “Blind …

Dynamics 365 – Business Edition vs. The World

Last week, within Microsoft’s 3-day Executive Briefing on everything Dynamics 365, the Business Edition was teased out. The Business Edition is Microsoft’s first legitimate effort to meet the business solution requirements of the Small to Mid-sized Business (SMB), and they are about to meet a whole new crop of competitors …

Dynamics 365 – Picking a Dance Partner – Part 1

Selecting the best platform and partner for you to work with, is probably the most important determining factor to your success with Business Solutions. It really is the “make or break” ingredient, and selecting the wrong one(s), can lead to disaster. Here is a fictional first-person account.

Microsoft Dynamics CRM Gets an Analytics-Infused Update

  This article excerpt, by Katherine Noyes, originally appeared here.  Following the launch of Dynamics CRM 2015 last November, Microsoft announced a Spring update to the software that promises new social, mobile and analytics capabilities along with closer integration with Office 365. On the social front, for instance, the Spring …