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The Works Services-as-a-Subscription Model Update
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Power Platform Blind Spots
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Power Platform Outside the Bubble
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The Microsoft Partner Dilemma
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Steve has yet another Chat with Charles
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Let’s Talk About Funnels
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It’s Time for a New Services Model for Dynamics 365 and the Power Platform
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The Myth of Single Version of the Truth
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Are you over-paying for Dynamics 365?
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Pay as you Go, Go, Go
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Hit 50K Users? Get ready for the knock-offs.
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Your organization (tenant) is over capacity
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“Even after everything, we still have adoption problems”
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We Upgraded from Dynamics 365 to RapidStart CRM
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Steve has another Chat with Toby Bowers
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Dynamics 365 for Outlook Deprecated Alert
Many of our customers have been asking about the ominous alert that appears in their advanced settings area for either Dynamics 365 or Power Apps Model driven environments. In this short post I will explain it, and show you how to get rid of it. Dynamics 365 for...
Steve has a Chat with Ryan Cunningham
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$10 bills for $3 each, for a limited time!
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Microsoft marching masses to peak of Mt. Stupid
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The beatings will continue until morale improves
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Microsoft taking away Direct CSP from Small Partners
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Steve Reads Jukka’s Post
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I recommended Zoho!
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The Evolution of an ISV
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Dynamics 365 – The Angel is in the Details
I am continuously seeing leaks in advance of the launch of Dynamics 365 next week. Many of these are not painting a complete picture. I mean, if you are going to violate an NDA, you might as well go all in, Microsoft can only kick you out of the CRM Partner Advisory Council once, right?
I will neither confirm nor deny
Personally, I am not interested in being kicked out of the CRM PAC, so I will not be revealing any NDA information here, but I will suggest some things to focus on in the coming days. I fully expect a lot of peoples’ lightbulbs to pop on when they understand the whole story. It is a big story, and there are a lot of moving parts, and first impressions, my own included, change significantly as you peel back the layers of what is about to happen here.
The SKU to Watch
Let’s recap the current pricing structure of the current Dynamics CRM Online. We have the Professional Subscription, which provides full access to everything, for $65/mo/user (or $50/mo/user as an add-on to certain Office 365 Skus). We have the Basic Subscription, which provides limited capabilities, for $30/mo/user. Lastly, we have the Essential Subscription which is primary a useless Sku, for $15/mo/user. On November 1st, with Dynamics 365, we will have quite a few more Skus to chose from than the 3 we have today. In my opinion the new “Salesforce Killer” Sku will be “Team Member”. This Subscription appears to promise similar, and in some cases, better capability than the current Basic Sku, at a ridiculously low cost.
A New Subscription Array
Today, in the Small and Midsized Business space for CRM we see a combination of Professional and Basic Skus. We never see Essentials. We probably see a lot more Professional than Basic also, due to the limitations of the Basic Skus around Opportunities. With Dynamics 365, I think we will see a new combination of some Sales Skus, some Plans, and a whole bunch of Team Member Skus. I know that will be the case in the Enterprise space, where I expect the vast majority of users to use Team Member Skus. This is the part of the conversation that seemed largely missed in the “leaks”. This is also Microsoft’s “Salesforce Attack Plan”… the new Team Member sku will be your best friend in a Salesforce steal or compete scenario.
So this was just a short post in advance of next week’s launch. I want to make sure you have your eye on the ball, and in particular the Team Member Sku… learn it, know it, love it.


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The New Weapon – Cost Predictability
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The Works Services-as-a-Subscription Model Update
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Power Platform Blind Spots
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Power Platform Outside the Bubble
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The Microsoft Partner Dilemma
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Steve has yet another Chat with Charles
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Let’s Talk About Funnels
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It’s Time for a New Services Model for Dynamics 365 and the Power Platform
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The Myth of Single Version of the Truth
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Are you over-paying for Dynamics 365?
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- 42 – Podcast – Preparing for the Microsoft Dynamics 365 Fall 2018 release wave
- 41 – Benefits and process to building ISV solutions with Microsoft PowerApps, Microsoft Flow & AppSource
- 40 – Four MVPs in a Room
- 39 – Dynamics 365 Saturday Atlanta
- 38 – Mary Jo Foley on (Not) keeping up with Dynamics 365
- 37 – Early reaction as Dynamics 365 for Marketing, Sales Professional reach the market
- 36 – So you want to be an Independent Consultant?
- 35 – Dynamics Marketing with Kishan Chetan and Steve Mordue
- 34 – 2018 Dynamics 365 Predictions
- 33 – Unexpected Curves Crash Microsoft's Dynamics 365 Roadmap
- 32 – MSDW Podcast: Talking Microsoft Dynamics platform plays and eclipses with Steve Mordue
- 31 – Microsoft waffles regarding what's next for Dynamics 365 for SMBs
- 30 – Business Edition vs Enterprise Edition: what you need to know (Webinar)
- 29 – Azure App Service Isolated caters to enterprise security concerns
- 28 – Steve Mordue on Microsoft’s sales shakeup, SMB commitment, and partner survival
- 27 – Tip #896: Don’t get blacklisted by blasting emails from Dynamics 365
- 26 – Microsoft FastTrack: Partner Friend or Foe?
- 25 – Tip #856: Modifying disabled users
- 24 – How Can Microsoft (and Its Partners) Leverage LinkedIn?
- 23 – IT Community Champ
- 22 – Microsoft Dynamics CRM SMB Apps
- 21 – Dynamics 365 Pitch Must Reach Channel
- 20 – Dynamics 365 Needs more Cowbell
- 19 – Can Microsoft Make Dynamics 365 Work?
- 18 – Whiteboarding Microsoft Dynamics 365
- 17 – Timing Microsoft Dynamics 365: CRM partners lament 'fuzzy' pre-launch license planning
- 16 – Microsoft Dynamics 365 to start rolling out November 1
- 15 – Dynamics CRM at a crossroads
- 14 – The Reinvention of the Microsoft ISV
- 13 – Microsoft Dynamics 365: New roadmap, licensing details revealed
- 12 – Dynamics Introspective: What Is Microsoft’s Next Big Bet On Dynamics CRM Success?
- 11 – IP assets: Channel companies seek differentiation
- 10 – Add new business offerings for long-term sustainability
- 09 – The gamification platform: Cool toy or CRM partner opportunity?
- 08 – How one of Microsoft's top CRM partners uprooted its business
- 07 – Cloud channel partners, vendors grapple with metrics
- 06 – Building a successful sales team to maximize profitability
- 05 – Cloud Partner Strategy 2.0 – Going Vertical
- 04 – It just works better: Why we made the move to Microsoft
- 03 – Microsoft Dynamics Partner Roundup
- 02 – Escape from Salesforce: Beware lock-in risks when migrating to Microsoft Dynamics CRM, says one partner
- 01 – Microsoft Dynamics CRM 2013: More favorite features from the field
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