Let’s Talk About Funnels
In my 20-plus years in this CRM business, I have seen my share of “Funnels”. Lead Funnels, Sales Funnels, Delivery Funnels, every kind of business-related funnel you can think of, I have probably seen...
Category: RapidStart CRM
The Myth of Single Version of the Truth
I’ve heard this term bandied about for many years now, “Single Version of the Truth”. As Jack Nicholson once said, “You can’t handle the Truth!” I would paraphrase that as, “You can’t afford a...
Are you over-paying for Dynamics 365?
Microsoft Dynamics 365 business applications are fantastic products. Unrivaled power and features and priced accordingly. Are they over-priced? No! Are you over-paying? Maybe. So, let’s unpack this one.
Pay as you Go, Go, Go
Microsoft just announced, and released in the next breath, a new Pay as You Go model for Power Apps. This has huge implications for all organizations and also for users of our free RapidStartCRM...
Hit 50K Users? Get ready for the knock-offs.
Shortly after we launched RapidStartCRM back in 2015, a couple of competitors followed us into the emerging space we identified. They are gone now, but new ones occasionally pop up. I hear “imitation is...
Your organization (tenant) is over capacity
It seems like a couple of times a week I get a panicked message from a customer who saw the dreaded alert: “Your organization (tenant) is over capacity” in the Power Platform Admin Center....
“Even after everything, we still have adoption problems”
One of the smartest things I have done in a while was to introduce a monthly Principals call with our customers. Our customers are all very happy with our team, so why rock the...
We Upgraded from Dynamics 365 to RapidStartCRM
I have had my head down for a while working on the next version of RapidStartCRM. We also recently deployed RapidStartCRM for our own support operations. In the process, I came across a few...
$10 bills for $3 each, for a limited time!
Today, Microsoft business Applications group is announcing a special offer for Power Apps Per App Passes. It felt pretty significant, so I thought I would write a short post on it.
I recommended Zoho!
In this past week, I had two potential customers who were deciding between our RapidStartCRM Power Apps or Zoho. For one of them, I had no choice but to recommend Zoho. I you want...
ISV Connect ED!, also our Apps are now Free
I had planned on making this two posts, but frankly I have too much on my plate at the moment, so its a twofer. The first part is about something new I launched, and...
Walking the Talk
I usually avoid discussing my products or services on the blog, people seem to get annoyed. But I was having a chat with an ISV the other day, who said he had found me...
Steve has a Chat with Mona Baset
Typically I am catching Microsoft leaders on my “Steve has a Chat” podcast, this time I thought I would try and pounce on an Enterprise Customer to get some candid feedback on PowerApps. Mona...
AppSource – 19th time’s the Charm
I am fresh back from the Microsoft Dynamics Partner Advisory Council meetings last week. AppSource, and the whole ISV strategy was a central topic. Unfortunately I cannot share too much because of NDA handcuffs,...
Dynamics 365 – The Battle for Simple
Mobile phone apps ruined everything. As a result of minimal processing power and small screen size, mobile app developers had little choice but to keep things basic. Given that mobile devices are used by...
Dynamics 365 – CDS Changes Everything You Know
Dynamics 365 Customers and Partners have had a few changes pushed to them in recent years. Dynamics 365 was evolving at a pretty rapid pace since it hit the cloud, and when James Phillips...
Dynamics 365 – Our Big Leap into CDS
Microsoft recently announced the availability of the Common Data Service (CDS), as a platform, accessible with a PowerApps P2 license. A few folks got kind of excited, many others said “So what?”, and most...
Dynamics 365 – FUD as a Sales Tool
I got a call the other day from a customer who said that another partner told them that they should not use a solution like ours because “It can cause issues”. I thought, what...
Dynamics 365 – What Customers Taught Us
When we designed our RapidStart CRM solution for Dynamics 365, we had a pretty specific idea of how it would be used. It turns out, that when you eliminate the complexity of customizing Dynamics...
Dynamics 365 – The SMB Hero Offer… for now
Microsoft likes to use the term “Hero Offer” for a particular subscription. It’s like the Sears Good, Better, Best approach. Usually the “Hero” offer, means that you are a hero to Microsoft if you...
