Shortly after we launched RapidStartCRM back in 2015, a couple of competitors followed us into the emerging space we identified. They are gone now, but new ones occasionally pop up. I hear “imitation is...
It seems like a couple of times a week I get a panicked message from a customer who saw the dreaded alert: “Your organization (tenant) is over capacity” in the Power Platform Admin Center....
One of the smartest things I have done in a while was to introduce a monthly Principals call with our customers. Our customers are all very happy with our team, so why rock the...
I have had my head down for a while working on the next version of RapidStartCRM. We also recently deployed RapidStartCRM for our own support operations. In the process, I came across a few...
Today, Microsoft business Applications group is announcing a special offer for Power Apps Per App Passes. It felt pretty significant, so I thought I would write a short post on it.
In this past week, I had two potential customers who were deciding between our RapidStartCRM Power Apps or Zoho. For one of them, I had no choice but to recommend Zoho. I you want...
I had planned on making this two posts, but frankly I have too much on my plate at the moment, so its a twofer. The first part is about something new I launched, and...
I usually avoid discussing my products or services on the blog, people seem to get annoyed. But I was having a chat with an ISV the other day, who said he had found me...
Typically I am catching Microsoft leaders on my “Steve has a Chat” podcast, this time I thought I would try and pounce on an Enterprise Customer to get some candid feedback on PowerApps. Mona...
I am fresh back from the Microsoft Dynamics Partner Advisory Council meetings last week. AppSource, and the whole ISV strategy was a central topic. Unfortunately I cannot share too much because of NDA handcuffs,...
Mobile phone apps ruined everything. As a result of minimal processing power and small screen size, mobile app developers had little choice but to keep things basic. Given that mobile devices are used by...
Dynamics 365 Customers and Partners have had a few changes pushed to them in recent years. Dynamics 365 was evolving at a pretty rapid pace since it hit the cloud, and when James Phillips...
Microsoft recently announced the availability of the Common Data Service (CDS), as a platform, accessible with a PowerApps P2 license. A few folks got kind of excited, many others said “So what?”, and most...
I got a call the other day from a customer who said that another partner told them that they should not use a solution like ours because “It can cause issues”. I thought, what...
When we designed our RapidStart CRM solution for Dynamics 365, we had a pretty specific idea of how it would be used. It turns out, that when you eliminate the complexity of customizing Dynamics...
Microsoft likes to use the term “Hero Offer” for a particular subscription. It’s like the Sears Good, Better, Best approach. Usually the “Hero” offer, means that you are a hero to Microsoft if you...
I have had several of our partners and friends ask me how the new Dynamics 365 will effect our RapidStart CRM ISV offering. I think they feared I may slit my wrists, but actually,...
Who could argue with the concept of keeping your finger on the pulse of your customers? From the CEO, to the VP of Sales, to the Sales Manager, right down the line to the...
Just a few short years ago, Office 365 launched. At the time, selling the product required genuine knowledge, and migrating to the product required genuine expertise. There was significant partner margin and incentives on...
So I am sitting in the Dynamics Partner Advisory Council on Sunday as Microsoft unwraps Dynamics 365. They start the conversation by saying they are going to make licensing waaay easier, and proceed to...
