Shining a Light on Shadow IT
The IT organization, inside of most enterprise customers, is primarily focused on Security, Governance and Compliance these days. One of the biggest tools in their arsenal is the word “No”. That approach, to requests...
The IT organization, inside of most enterprise customers, is primarily focused on Security, Governance and Compliance these days. One of the biggest tools in their arsenal is the word “No”. That approach, to requests...
Those of you who follow me, know that we have a product called RapidStart for Dynamics 365. Well, not “we” actually, RapidStart LLC is a separate company owned by my wife. So I guess...
A tweet caught my eye the other day, it was a quote from Richard Branson that went something like, “If you look after your staff, they’ll look after your customers. It’s that simple.” I...
When Microsoft launched Dynamics 365, they launched an entirely new licensing model based on Apps and Plans. The community became aware of this deconstruction, before they were made aware of the pricing, which led...
My flight home to Tampa from Seattle, following the Worldwide Dynamics Partner Advisory Council meeting, is a relatively short hop compared to that of many of the other partners in the group, but nevertheless,...
Hey, what do you think about that cool new Insights feature in Dynamics 365? Which one? Yes, it seems that the Microsoft cloud team has a new favorite word. On its own, or in...
You’ve heard of the old 80/20 rule I’m sure… 20% of your sellers generate 80% of your sales, or 20% of your customers generate 80% of your service tickets, etc.. You get the idea....
Last week we heard Satya Nadella and Shantanu Narayen announce a new partnership between Microsoft and Adobe. Basically Adobe will be making Azure their platform for certain products, including the Adobe Marketing Cloud, leading...
Here’s an interesting one, customer wants to buy CRM Online, but they are a Syndicated End Customer of a Syndicated Partner. The Syndicated partner does not offer CRM Online. See below for Microsoft Support’s...
Someone recently commented that my last post was an “Apocalyptic” view of the future of the Microsoft partner. Similar, and much better supported views, similar to mine, were also expressed by Matthew King in...
So a lot has been said recently about Dynamics 365, ranging from high praise to all-out hysteria. NDAs have been violated, pumping bits and pieces of information out, mostly around pricing. And lot’s of...
My head has been swimming. I spent the entire weekend re-watching the “Airlift” presentations that Microsoft gave us last week on the new Dynamics 365. There were about 50 of them, each on a...
Who could argue with the concept of keeping your finger on the pulse of your customers? From the CEO, to the VP of Sales, to the Sales Manager, right down the line to the...
Forceworks is pleased to announce a new Case Study of GulfShore Bank’s CRM deployment Tampa, FL – GulfShore Bank recently completed the deployment of Dynamics CRM Online utilizing the RapidStart CRM model developed and...
Forceworks, is pleased to announce their acceptance into Microsoft’s Power BI Red Carpet Program Tampa, FL – The Power BI Red Carpet program is a new invitation only Microsoft program for a few selected...
Even though it has been a month since Convergence 2015 the session guide still sits on my desk. I have some weird mind block in discarding it as it continues to remind me of the...
So we have barely cleared the update cycle for Dynamics CRM Online 2013 to Dynamics CRM Online 2015 and here comes Dynamics CRM Online 2015 Update 1. I guess it was too soon to...
Forceworks recently launched our latest RapidStart offering for Dynamics CRM online for Community Banks. We have the formal press release and the specific product page, but I thought I would do a deeper dive...
Some time ago we were approached by a company who had a custom-built suite of web-based financial reporting and fundraising products that they offered to major alternative asset firms. It was a complicated application...
Okay, first of all, I know what you are thinking. But I am not proposing that an effort to deploy either Dynamics CRM Online, or SharePoint online should be half-assed. Half-assed is not Good, it...