“Software should work like electricity”
This was the opinion of Brent Britton, a technology lawyer and Forceworks Advisory Board member. “I plug a lamp in and it works, I don’t even think about what’s going on behind the outlet”. At lunch, with Chris and I, Brent had blurted out the perfect analogy for Software as a Service.
It’s true, we take electricity for granted, we get a bill every month for what we used, but other than that we pretty much ignore it. We certainly don’t sit around contemplating its source, or how it gets from that source to our outlet.
But it was not always that way. One of the reasons that so many old factories were built next to rivers was electricity. Due to either cost or lack of availability, many factories had to generate their own power on site with water wheels.
Eventually, modern power plants were developed, powerlines were stung, and it was easier and cheaper just to connect to the service provided and shed the maintenance and operation of the on-premise solution.
Today’s Software as a Service solutions offer the same benefits. Whatever those factories’ purpose was, you can be sure it was not electricity generation. Just like, whatever your business’ purpose is, I am sure it is not I.T. management. If anything, I.T. is a distraction from your purpose. What if your mission critical software just worked… like electricity. You paid a monthly bill, logged in, and your software was just there, 24/7, on any of your devices, from any location, with no effort on your organization’s part?
This has been the promise for cloud based software solutions for years now. I feel for the pioneers that blazed the trail before us… SaaS was a tough sell in the early days. I’m glad I waited until it was a no-brainer to jump on the train.