The Common Data Service (CDS) is suddenly the talk of the town. The potential power of this service is fast becoming a significant differentiator in the competitive landscape. But did this innovative technology start life...
Those of you who follow me, know that we have a product called RapidStart for Dynamics 365. Well, not “we” actually, RapidStart LLC is a separate company owned by my wife. So I guess...
Along with the “Cloud Revolution” comes a whole new set of required skills for Partners and Customers. These new skills are not to be added to what you already know, instead they are to...
I can certainly look back at many decisions that I made, that did not work out. I like to convince myself that, at the time, it made total sense, and I would do the...
If you have been around the channel for a while, you are quite familiar with the Microsoft messaging to partners. “Add a Dynamics Practice”, or “Add an Azure Practice”, or “Add a whatever we...
I guess it’s no surprise, that 90% of my blog readers are Microsoft Partners. Most of them, operate in the same space that we do: Dynamics 365. From that, I can also assume that...
Yesterday we had the Executive Briefing for the Dynamics 365 Business Edition Sales and Marketing Apps. It was non-NDA so that means we can talk about it, that also means that lots of details...
As some of you may know, we were formerly Salesforce Consultants, a product that was “Cloud” from day one. For us, cloud was not something we even thought about, until we pivoted to become...
Yes, I know, Divorce is a nasty sounding word, and it does not seem applicable to your relationship with your Microsoft Partner… I mean you are not legally “Married”. But today, more than ever,...
Selecting the best platform and partner for you to work with, is probably the most important determining factor to your success with Business Solutions. It really is the “make or break” ingredient, and selecting...
We were working with one of our larger customers the other day on their Lead Import process. We noticed that many leads were failing to import. The person handling the importing said “Yeah, if...
A “Meeting of the Minds” is probably the number one challenge in the SMB space, particularly with Business Solutions like Dynamics 365. Am I saying SMB customers are not smart enough to understand? Not...
I just finished watching the live Microsoft Business Forward event, and it was pretty impressive. In addition to Satya Nadella giving us the Grand Vision, Microsoft also trotted out a few customers who had...
Let’s get real for a minute. The typical SMB customer does not wake up every day thinking, “How can I spend more money with my Microsoft Partner?” They are more likely thinking, “How soon...
Let me preface by saying, I am not an ERP Guy. At our own firm, we use QuickBooks, even though we have access to Microsoft ERP software at no cost. Is QuickBooks better? Far...
A tweet caught my eye the other day, it was a quote from Richard Branson that went something like, “If you look after your staff, they’ll look after your customers. It’s that simple.” I...
Many of you may wonder why I would title a post “Dynamics 365 vs. SharePoint”, as though it were an either/or decision. But many customers, particularly in the SMB space, seem to grapple with...
Okay, maybe the Outlook thick client for Dynamics 365 hasn’t actually been deprecated by Microsoft… yet… but it should be. I think the last UI refresh was in 1972. So I am personally declaring...
When Microsoft launched Dynamics 365, they launched an entirely new licensing model based on Apps and Plans. The community became aware of this deconstruction, before they were made aware of the pricing, which led...
Unless you’ve had your head in the sand, you know that Microsoft is developing versions of their Dynamics 365 business applications, that are geared for smaller businesses. Across the Dynamics Partner community, you are...
