In Microsoft’s continuing quest to make Business Solutions easier, “Configuration over Code” is where they are making the most investment. “Coding” requires skills that most customers, and frankly most partners, do not have, which...
My flight home to Tampa from Seattle, following the Worldwide Dynamics Partner Advisory Council meeting, is a relatively short hop compared to that of many of the other partners in the group, but nevertheless,...
The most read post of mine was, and still is, this one that I wrote in 2013. It has been viewed more than 100,000 times even though it is so far out-of-date, it is...
This is a continuation of my post “Dynamics 365 – A Partner’s Journey from Salesforce“, if you did not like that one, then you probably won’t like this one either. When we last left...
Most of the Microsoft Partners that focus on SMBs, are themselves SMBs. No SMB, whether Customer or Partner, can afford to pay for skilled people who mostly sit on the bench. The new, nimble...
So it’s Christmas morning, gifts have been opened, and family won’t be arriving for several hours yet, so I go to write. As I think about the great year wrapping up for us, and...
A couple of technologies floating out in my peripheral vision are going to require a greater focus. I think that both IOT and Bots are going to have a profound impact on more than...
Microsoft likes to use the term “Hero Offer” for a particular subscription. It’s like the Sears Good, Better, Best approach. Usually the “Hero” offer, means that you are a hero to Microsoft if you...
Dynamics 365 has launched. Whatever we may have been thinking about what it might be, is revealed. So we go back to work. Our work is helping Small and Midsized Businesses (SMB) succeed with...
When it comes to Business Applications, like CRM and ERP, Microsoft has but a handful of competitors in the Enterprise space. The competitive landscape in the SMB space, on the other hand, is the...
What is the first thing that comes to your mind when you hear the acronym SMB? Is it your lawn guy? Sure, he falls within the SMB (Small and Mid-sized Business) category. But, did...
If you have been around the Dynamics CRM 365 space for any length of time, you will have encountered the need for a migration. Hopefully, it is migrating to Dynamics 365 and not away...
You could not look in the door of a session at the Summit conference without seeing something about the new Artificial Intelligence capabilities of Dynamics 365. Fresh off of Salesforce’s Einstein announcements, Microsoft was...
I am writing this seven days out from the launch of Dynamics 365, and the end of Dynamics CRM Online. We have an ISV solution called RapidStart CRM that is was designed for Dynamics...
The UG Summit in Tampa last week has seemed like it had been a very long conference. Granted, Microsoft bolted their Dynamics 365 Public Launch onto the front of it… but still. Scott Guthrie...
There are two kinds of Chaos, that which results from a complete lack of organization and purpose, or that which results from fear, due to a lack of understanding of significant change. Fortunately, the...
Let’s be real, Microsoft has a spotty track record with their Dynamics related acquisitions. Many seemed like a good idea at the time, and just did not work out for some reason. Others had...
If you have been reading my posts, then you know that I sprinkle a lot of personal speculation on top of known facts. I am really just sharing with you my own thoughts, as...
I am continuously seeing leaks in advance of the launch of Dynamics 365 next week. Many of these are not painting a complete picture. I mean, if you are going to violate an NDA,...
You’ve heard of the old 80/20 rule I’m sure… 20% of your sellers generate 80% of your sales, or 20% of your customers generate 80% of your service tickets, etc.. You get the idea....
