Office 365: Understanding Mailboxes

Update 02/02/17 – While I appreciate the high amount of traffic that comes to this post, it is quite old, and many things may have changed. If you are interested in Dynamics 365, please check here. There seems to be a lot of confusion around Microsoft Office 365 Mailboxes. In …

WPC is now in the rear view mirror

Well, I will have to say, WPC was a blast. I know it was a couple of months ago, but this is the first chance I had to write about it. Microsoft’s annual conference for partners was chock full of information. A laundry list of upcoming applications and features as …

CRM drives tangible benefits for banks

Independent analysis by The Optera Group shows that banks that utilize Microsoft Dynamics CRM markedly enhance their marketing, operations, and risk management results. According to First Research, ―The profitability of individual banks depends on marketing skills, efficient operations, and good risk management. Achieving that is difficult enough in a normal …

Google still uses Microsoft Office

Even Google Hasn’t Completely Ditched Microsoft Office For Google Apps Want a job at Google? You might want to brush up on your Microsoft Office skills. That’s because a whole bunch of jobs at Google require expertise with Office software, particularly Excel, according to Google’s job listings. We took a …

What can CRM do for SMB? (Part 2, Leads)

In my first post in this series I tried to show how spreadsheets and email clients really don’t cut it for meaningful client relationship management. I wrote about how some of the “CRM Lite” applications are a step up, but really only scratch the surface of true client relationship management. With …

Alone on top of an underwater glacier

I recently attended the Microsoft Cloud Partner Summit at Microsoft HQ near Seattle. To say the experience was enlightening would be a significant understatement. Here were gathered 90 partners, one representative each, from the top cloud partners in the US. Microsoft’s cloud products, particularly Office 365 have been exploding, and …