Dynamics 365 – Taking the AppSource Path

You cannot go to a Microsoft partner event today without hearing about AppSource. It’s not that third-parties haven’t extended Microsoft products, like Dynamics 365, in the past, but those extension/solutions haven’t driven product sales, at least not in the way Microsoft knows they could. Other companies, like Salesforce.com, have proven …

Dynamics 365 – Who is Your Uber?

I don’t know about you, but these feel like the most “disruptive” of times that I can recall, and I can guarantee that I am older than most people who read my posts. Companies like Uber are disrupting century-old, facility, asset and people heavy industries, like the Taxi business… with …

Dynamics 365 – Industry Focus is not BS

I first heard Microsoft floating the “Industry Focus” concept to partners shortly after Office 365 launched. It seemed pretty clear that this cloud shift was going to eliminate a lot of existing revenue for partners. I felt back then, that the “Industry Focus” concept was something that Microsoft cooked up …

Dynamics 365 – Bending it to Your Will

In Microsoft’s continuing quest to make Business Solutions easier, “Configuration over Code” is where they are making the most investment. “Coding” requires skills that most customers, and frankly most partners, do not have, which leads to additional costs for the customer. How is Microsoft doing on lowering this barrier?

Dynamics 365 – SMB Apps Myth-Busting

My flight home to Tampa from Seattle, following the Worldwide Dynamics Partner Advisory Council meeting, is a relatively short hop compared to that of many of the other partners in the group, but nevertheless, it feels long to me. But it is a perfect time to write up what little …

Dynamics 365 – The Enemy has a Name: Data

The most read post of mine was, and still is, this one that I wrote in 2013. It has been viewed more than 100,000 times even though it is so far out-of-date, it is probably completely wrong information today. While I understand that “technical” articles will always draw more views …

Dynamics 365 – Refactoring RapidStart and Sellers Sell

This is a continuation of my post “Dynamics 365 – A Partner’s Journey from Salesforce“, if you did not like that one, then you probably won’t like this one either. When we last left off, Microsoft had requested that we consider turning ourselves inside-out

Dynamics 365 – No Bench Warmers in SMB

Most of the Microsoft Partners that focus on SMBs, are themselves SMBs. No SMB, whether Customer or Partner, can afford to pay for skilled people who mostly sit on the bench. The new, nimble SMB partner is more like a football coach, calling in Special Teams, or free agents as …

Dynamics 365 – A Partner’s Journey from Salesforce

So it’s Christmas morning, gifts have been opened, and family won’t be arriving for several hours yet, so I go to write. As I think about the great year wrapping up for us, and look forward to the even more promising year to come, I find myself reflecting on our …

Dynamics 365 – The SMB Hero Offer… for now

Microsoft likes to use the term “Hero Offer” for a particular subscription. It’s like the Sears Good, Better, Best approach. Usually the “Hero” offer, means that you are a hero to Microsoft if you sell it, not that is is the best solution for every customer. So, what is the …

Dynamics 365 – Needs More Cowbell!

Hey, what do you think about that cool new Insights feature in Dynamics 365? Which one? Yes, it seems that the Microsoft cloud team has a new favorite word. On its own, or in conjunction with another word, “Insights” is all the rage, and well on its way to being …

Dynamics 365 – When will it finally be Finished?

I am returning from a small Dynamics partner conference in Newport Beach. One of the recurring themes at this conference, particularly when a Microsoft representative stood before us, was pelting them with questions similar to: “When will Dynamics 365 be finished?”. I was not one of those asking that question, …

Dynamics 365 – SMB Success with Business Solutions

Dynamics 365 has launched. Whatever we may have been thinking about what it might be, is revealed. So we go back to work. Our work is helping Small and Midsized Businesses (SMB) succeed with Dynamics 365. Between Salesforce.com previously, and Microsoft Dynamics currently, we have deployed CRM (now called either …

Dynamics 365 – A new lane on the Cloud Highway

As a traditional Microsoft partner, you can probably remember the good ol’ days. Steady, predictable, the kinds of things you could build a nice business on, in your own time. For customers, you were more like the utility company. Necessary, but unseen. But then the cloud crashed into everything.

Dynamics 365 – A SMB Silver Bullet?

When it comes to Business Applications, like CRM and ERP, Microsoft has but a handful of competitors in the Enterprise space. The competitive landscape in the SMB space, on the other hand, is the Wild West. The SWOT Analysis A SWOT analysis is a study undertaken by an organization to …

Dynamics 365 – SMB does not mean “Simple Minded Business”

What is the first thing that comes to your mind when you hear the acronym SMB? Is it your lawn guy? Sure, he falls within the SMB (Small and Mid-sized Business) category. But, did you know Microsoft’s new Dynamics 365 Business Edition, could actually power a 3,000 person organization, or …

Dynamics 365 – Is it Smarter than a 5th Grader?

You could not look in the door of a session at the Summit conference without seeing something about the new Artificial Intelligence capabilities of Dynamics 365. Fresh off of Salesforce’s Einstein announcements, Microsoft was eager to show what A.I. in Business applications is supposed to be.