Dynamics 365 – The Sky is Not Blue
So I am sitting in the Dynamics Partner Advisory Council on Sunday as Microsoft unwraps Dynamics 365. They start the conversation by saying they are going to make licensing waaay easier, and proceed to...
Category: RapidStart CRM
T-Ball for Major League Dynamics CRM Partners
The other day I was speaking to one of our RapidStart CRM Partners, who not only has an expert Dynamics CRM team, but is also a big fan of our model. He suggested that...
What is RapidStart CRM for Dynamics CRM Online Hiding?
It’s true… we are hiding things from you, or rather your CRM customer. We confess, we have been caught red-handed. But nothing nefarious is going on here… I swear! So what do we have...
For CRM Deployment, Did you Get Married Last Year?
No, we do not actually need to know “Did you get Married Last Year” in order to successfully deploy Dynamics CRM Online with RapidStart CRM. But that question was the genesis of how we...
Dynamics CRM Online; a Bridge to Active Use
Many partners and customers are under the impression that gaining user adoption (a/k/a Active Use) is very hard to do. History supports this, at least based on the most commonly used approaches to this...
Guaranteed SMB Success with Dynamics CRM Online
It is the heat of the political season, so in the spirit of that, I’ll need to “walk back” my post title. Success cannot be Guaranteed; even “Or Your Money Back” simply means you...
Why Choose RapidStart CRM for Dynamics CRM?
Okay, well I knew it couldn’t last forever. We created the first “Packaged Deployment” model available only through Microsoft Partners; RapidStart CRM. Now there are few others, so I have to write that “Why...
CRM vs Contact Management for SMB
There is an interesting battle taking place down in the trenches of SMB. Microsoft and Salesforce.com are peripherally aware of it, because both of these major CRM platforms have expressed some interest in SMB,...
A Tale of Active Use vs. Sale of Seats
The best I.P. ideas begin with a wide view; making sure as many possible challenges are being solved. The best ideas, are by definition, the “Best” ideas, but they have to withstand the cyclical...
Profit More by Down-Selling CRM
Okay, I can hear the Microsoft Partner community thinking “Why on earth would I ever Down-Sell, and how on earth would that Increase profit?” Okay, got it, you’re from Earth. Before I explain my...
Selling Opportunity Management – It ain’t Azure
Firstly, I would like to apologize for being the reason that Microsoft added two more nouns to their CRM lexicon: “Packaged Deployment”, and “Opportunity Management”.
Dynamics CRM Online – Best choice for a Growing SMB?
“It’s way more powerful than we need, we just want something basic”. As a Microsoft Partner who services the Small and Midsized Business (SMB) customer, and offers CRM, you have no doubt heard this...
Dynamics CRM Online Free Trial – A SMB Deal Killer?
First of all, I am well aware of Microsoft’s push for trials ever since their entry into the SaaS space. Even though Microsoft is relatively new to the Free Trial game, apparently it has...
How can SMB Partners sell CRM to SMB?
My old buddy Albert Einstein once said “If you can’t explain it Simply, then you simply don’t understand it well enough”. Al kind of sums up CRM selling pretty well right there. CRM is...
How a Non-CRM Partner has an edge over a CRM Partner in CRM?
Every business is really a machine, and the machine that is every business must be fed, or it will die. In this respect, Non-CRM Partners and CRM Partners are identical. I guess I should...
Adoption – The Achilles Heel of Cloud
Email is Email, you have to sell beyond that All of the major cloud providers, including Microsoft, are adding features at a dizzying pace. Why? Because there is little room left to compete further...
Why would a CRM Partner utilize RapidStart CRM?
“We don’t need RapidStart CRM, we are a CRM Partner” I expected to hear this a lot before we launched, but I have not heard it once.
How small is Too small for CRM?
I may get a little heat for this, but here goes. The beauty of SaaS is that very small businesses, down to one-person operations, can now gain access to what was heretofore unaffordable. Take...
CRM – Fear of No Adoption drives No Decision
So having originally been a Salesforce.com Consultant, and for the last 5 years, a Microsoft Dynamics CRM ISV and Partner, I can tell you… it’s not the platform. The two biggest challenges for CRM...
A Partner Perspective on Making the jump to to CSP
Enough is enough! You have been getting blasted by Microsoft, Distributors and your next door neighbor about CSP (Cloud Solution Provider) for a year now. Maybe it is time to get your head around...
