Guaranteed SMB Success with Dynamics CRM Online
It is the heat of the political season, so in the spirit of that, I’ll need to “walk back” my post title. Success cannot be Guaranteed; even “Or Your Money Back” simply means you...
It is the heat of the political season, so in the spirit of that, I’ll need to “walk back” my post title. Success cannot be Guaranteed; even “Or Your Money Back” simply means you...
Okay, well I knew it couldn’t last forever. We created the first “Packaged Deployment” model available only through Microsoft Partners; RapidStart CRM. Now there are few others, so I have to write that “Why...
There is an interesting battle taking place down in the trenches of SMB. Microsoft and Salesforce.com are peripherally aware of it, because both of these major CRM platforms have expressed some interest in SMB,...
The best I.P. ideas begin with a wide view; making sure as many possible challenges are being solved. The best ideas, are by definition, the “Best” ideas, but they have to withstand the cyclical...
Okay, I can hear the Microsoft Partner community thinking “Why on earth would I ever Down-Sell, and how on earth would that Increase profit?” Okay, got it, you’re from Earth. Before I explain my...
Firstly, I would like to apologize for being the reason that Microsoft added two more nouns to their CRM lexicon: “Packaged Deployment”, and “Opportunity Management”.
“It’s way more powerful than we need, we just want something basic”. As a Microsoft Partner who services the Small and Midsized Business (SMB) customer, and offers CRM, you have no doubt heard this...
First of all, I am well aware of Microsoft’s push for trials ever since their entry into the SaaS space. Even though Microsoft is relatively new to the Free Trial game, apparently it has...
My old buddy Albert Einstein once said “If you can’t explain it Simply, then you simply don’t understand it well enough”. Al kind of sums up CRM selling pretty well right there. CRM is...
Every business is really a machine, and the machine that is every business must be fed, or it will die. In this respect, Non-CRM Partners and CRM Partners are identical. I guess I should...
Email is Email, you have to sell beyond that All of the major cloud providers, including Microsoft, are adding features at a dizzying pace. Why? Because there is little room left to compete further...
“We don’t need RapidStart CRM, we are a CRM Partner” I expected to hear this a lot before we launched, but I have not heard it once.
I may get a little heat for this, but here goes. The beauty of SaaS is that very small businesses, down to one-person operations, can now gain access to what was heretofore unaffordable. Take...
So having originally been a Salesforce.com Consultant, and for the last 5 years, a Microsoft Dynamics CRM ISV and Partner, I can tell you… it’s not the platform. The two biggest challenges for CRM...
Enough is enough! You have been getting blasted by Microsoft, Distributors and your next door neighbor about CSP (Cloud Solution Provider) for a year now. Maybe it is time to get your head around...
What an exciting week! Partners left and right coming up to tell me what an excellent solution we have.
Forceworks is pleased to announce a new Case Study of GulfShore Bank’s CRM deployment Tampa, FL – GulfShore Bank recently completed the deployment of Dynamics CRM Online utilizing the RapidStart CRM model developed and...
If you have read any of my posts, then you know that I am very concerned that Dynamics CRM Online deployments are successful. In the world of Software as a Service (SaaS), this is more...
In my last post, I discussed the concept of a Lead. The Lead was ultimately qualified (turned into) an Account, a Contact and an Opportunity. In this post I want to do a deeper...