Dynamics 365 – Does RapidStart CRM still fit?
I have had several of our partners and friends ask me how the new Dynamics 365 will effect our RapidStart CRM ISV offering. I think they feared I may slit my wrists, but actually,...
I have had several of our partners and friends ask me how the new Dynamics 365 will effect our RapidStart CRM ISV offering. I think they feared I may slit my wrists, but actually,...
Who could argue with the concept of keeping your finger on the pulse of your customers? From the CEO, to the VP of Sales, to the Sales Manager, right down the line to the...
Just a few short years ago, Office 365 launched. At the time, selling the product required genuine knowledge, and migrating to the product required genuine expertise. There was significant partner margin and incentives on...
So I am sitting in the Dynamics Partner Advisory Council on Sunday as Microsoft unwraps Dynamics 365. They start the conversation by saying they are going to make licensing waaay easier, and proceed to...
The other day I was speaking to one of our RapidStart CRM Partners, who not only has an expert Dynamics CRM team, but is also a big fan of our model. He suggested that...
It’s true… we are hiding things from you, or rather your CRM customer. We confess, we have been caught red-handed. But nothing nefarious is going on here… I swear! So what do we have...
No, we do not actually need to know “Did you get Married Last Year” in order to successfully deploy Dynamics CRM Online with RapidStart CRM. But that question was the genesis of how we...
Many partners and customers are under the impression that gaining user adoption (a/k/a Active Use) is very hard to do. History supports this, at least based on the most commonly used approaches to this...
It is the heat of the political season, so in the spirit of that, I’ll need to “walk back” my post title. Success cannot be Guaranteed; even “Or Your Money Back” simply means you...
Okay, well I knew it couldn’t last forever. We created the first “Packaged Deployment” model available only through Microsoft Partners; RapidStart CRM. Now there are few others, so I have to write that “Why...
There is an interesting battle taking place down in the trenches of SMB. Microsoft and Salesforce.com are peripherally aware of it, because both of these major CRM platforms have expressed some interest in SMB,...
The best I.P. ideas begin with a wide view; making sure as many possible challenges are being solved. The best ideas, are by definition, the “Best” ideas, but they have to withstand the cyclical...
Okay, I can hear the Microsoft Partner community thinking “Why on earth would I ever Down-Sell, and how on earth would that Increase profit?” Okay, got it, you’re from Earth. Before I explain my...
Firstly, I would like to apologize for being the reason that Microsoft added two more nouns to their CRM lexicon: “Packaged Deployment”, and “Opportunity Management”.
“It’s way more powerful than we need, we just want something basic”. As a Microsoft Partner who services the Small and Midsized Business (SMB) customer, and offers CRM, you have no doubt heard this...
First of all, I am well aware of Microsoft’s push for trials ever since their entry into the SaaS space. Even though Microsoft is relatively new to the Free Trial game, apparently it has...
My old buddy Albert Einstein once said “If you can’t explain it Simply, then you simply don’t understand it well enough”. Al kind of sums up CRM selling pretty well right there. CRM is...
Every business is really a machine, and the machine that is every business must be fed, or it will die. In this respect, Non-CRM Partners and CRM Partners are identical. I guess I should...
Email is Email, you have to sell beyond that All of the major cloud providers, including Microsoft, are adding features at a dizzying pace. Why? Because there is little room left to compete further...
“We don’t need RapidStart CRM, we are a CRM Partner” I expected to hear this a lot before we launched, but I have not heard it once.