Dynamics 365 for Marketing – I have More to Say

I think I beat up the team pretty good with my last post on the licensing model for Microsoft Dynamics for Marketing. But there are a few other areas that deserve some attention too, that are going to keep this otherwise awesome product from being relegated to the, “That’s too …

Dynamics 365 – Sales Professional License?

Part of the huge April wave of feature releases for Dynamics 365, were some license tweaks and a some new license types. I already discussed the new Dynamics 365 for Marketing license here, but in this post, I want to focus on the new Dynamics 365 Sales Professional License.

Dynamics 365 for Marketing – A Giant Tripped by a Grain of Sand

Microsoft Dynamics 365 for Marketing has finally launched! It has been available for purchase since the first of this week. An awesome platform of modern technology, able to do things not even possible before. How many eager customers have clamored to jump on board this revolutionary marketing #FreightTrain of innovation? …

Dynamics 365 – Are you Reporting or Engaging?

Having worked on a bunch of customer deployments, I know that most customers are still struggling with the whole idea of “Customer Engagement.”. As a result, too many deployments end up as just Reporting tools. I have resisted the urge, but I may have to give in and just start …

Dynamics 365 Marketing – Art vs. Engineering

It is a fair question, that I have heard often recently. Does anybody on the team building the new Dynamics 365 Marketing application… know anything about Marketing? Or the Microsoft partners that will be expected to sell it for that matter? How on earth will this succeed? Is it “Blind …

Dynamics 365 – A few things Partners need to know better

I just returned from Extreme365 in Long Beach, which is one of my favorite events of the year. It is my “tribe”. As the largest global market, I am surprised that the US version of this event is not bigger than the European one, but actually it is about a …

Dynamics 365 – A Glossary for SMB

Even though Dynamics 365 was not specifically designed for the SMB customer, we engage with those SMB customers on a daily basis, who are still interested in Microsoft’s Customer Engagement offering. Most of these conversations start with an explanation of the terms and concepts that are used in Customer Engagement… …

Dynamics 365 – Consumption vs. the Channel

I talk to a lot of partners… all the time… about a lot of things. One item that seems to come up increasingly more often, is about this incessant chant around “Consumption”, and Microsoft’s increasingly aggressive herding of partners towards that shining light. Many partners I talk to don’t even …

Dynamics 365 – Inspiration vs. Aspiration

Like many of you that read my stuff, I too am following the Ignite Sessions related to Dynamics 365 Business Solutions. I had too many things on my calendar, to make it in-person, but the recorded sessions are the next best thing. As I watched these, I was having trouble …

Dynamics 365 – Services Offers in AppSource

Okay, I know I just wrote about AppSource last week, but the AppSource team launched a new capability for partners today that does not require you to build an App. It’s an “App-less” AppSource path for the app-challenged. It’s called “Consulting Services”. So what is this all about?

Dynamics 365 – A Careful Landing?

A few weeks after the initial announcements around Dynamics 365, I wrote a post titled something like “The Fog Clears”. With Microsoft’s response to the reaction from the Directions announcements, some fog is clearing, but some fog has shifted… to a different partner type.