Author: Steve Mordue MVP

What can CRM do for SMB? (Part 3, Opportunities) 0

What can CRM do for SMB? (Part 3, Opportunities)

In my last post, I discussed the concept of a Lead. The Lead was ultimately qualified (turned into) an Account, a Contact and an Opportunity. In this post I want to do a deeper...

What can CRM do for SMB? (Part 2, Leads) 0

What can CRM do for SMB? (Part 2, Leads)

In my first post in this series I tried to show how spreadsheets and email clients really don’t cut it for meaningful client relationship management. I wrote about how some of the “CRM Lite” applications...

What can CRM do for SMB? (Part 1, What is it?) 0

What can CRM do for SMB? (Part 1, What is it?)

Those of you who have followed any of my past blogs know that I am fond of multi-part series. I have been noodling around about doing a series on CRM for a while and...

Alone on top of an underwater glacier 1

Alone on top of an underwater glacier

I recently attended the Microsoft Cloud Partner Summit at Microsoft HQ near Seattle. To say the experience was enlightening would be a significant understatement. Here were gathered 90 partners, one representative each, from the...

Office 365: Toyota Rolls Out Global Collaboration Initiative

Office 365: Toyota Rolls Out Global Collaboration Initiative

Microsoft (NASDAQ: MSFT) has made a significant gain with Office 365. Toyota Motor Corp. (NYSE: TM), which deployed Windows Azure last year for telemetrics services, is rolling out Microsoft Office 365 services to its...

How Microsoft will Force you “To the Cloud” (Part 4-Who) 1

How Microsoft will Force you “To the Cloud” (Part 4-Who)

In this conclusion of the series, we examine “who” wins and who loses as a result of Microsoft’s “World Domination via Cloud” assault. Our “Free Market” economy, can be very Darwinian. When a company...

How Microsoft will Force you “To the Cloud” (Part 3-Where) 0

How Microsoft will Force you “To the Cloud” (Part 3-Where)

In this part of the series, we explore “where” Microsoft’s “World Domination via Cloud” challenges will come from. This post will be all text as I am tired of trying to find pictures. Just...

How Microsoft will Force you “To the Cloud” (Part 2-Why) 1

How Microsoft will Force you “To the Cloud” (Part 2-Why)

Okay, since it is obvious Microsoft is now “All-in” on cloud, some people, particularly old-line partners are asking why. “Why is Microsoft harshing my mellow?” As if getting their asses handed to them was not...

How Microsoft will Force you “To the Cloud” (Part 1-What) 1

How Microsoft will Force you “To the Cloud” (Part 1-What)

Does that headline sound like hyperbole? Maybe it is, maybe it isn’t, you will have to decide after this series. I have been watching the machinations taking place; both from the sidelines, and in...

ERP… Cloud vs. Traditional

ERP… Cloud vs. Traditional

What is cloud ERP and why is it better than traditional ERP? Once you’re in the market for an ERP solution for your business sooner or later you’re going to have to choose whether...

A cloud case study for (redacted)

A cloud case study for (redacted)

There are plenty of case studies out there about cloud experiences. We have added a few, but we don’t ask every client. But we did have a client recently who agreed to be the...

Is a $10 bill for $5 bucks a “no-brainer”?

Is a $10 bill for $5 bucks a “no-brainer”?

For the most part, progress makes things cheaper, particularly when it comes to technology. It also usually makes things better. I can remember paying over $1,500 a month for sketchy cell phone service. I...

FAA Chooses Microsoft Office 365

FAA Chooses Microsoft Office 365

In its effort to empower personnel to work more efficiently and collaboratively, the Department of Transportation’s (DOT) Federal Aviation Administration (FAA) has chosen to deploy a cloud productivity solution based on Microsoft Office 365,...

Are you ready for the transition from Hardware-Centric to Software-Centric? 0

Are you ready for the transition from Hardware-Centric to Software-Centric?

Do you ever talk to an “Old” IT person? You know, like 40ish. Man, do they have some stories about how IT used to be back in the day. Things sure have changed a lot....

Do you know your Cloud Terminology?

Do you know your Cloud Terminology?

We run into a lot of questions about Cloud, mainly “What is it?”. So we created this table of Terms and Definitions to help clarify things. [custom_table] Term Definition Advanced Virtualization Advanced Virtualization is...

We drank the Microsoft Kool-Aid 0

We drank the Microsoft Kool-Aid

You may or may not be aware of the battles that are raging between Microsoft and Apple, Microsoft and Google, Microsoft and Salesforce.com, basically… Microsoft and everybody. Over the years, Microsoft has proven to...

Migration Anxiety… real or imagined?

Migration Anxiety… real or imagined?

There is a reason so many companies are using software and servers that are 1, 2 or 10 versions behind the current ones. Fear! Fear of cost, Fear of downtime, Fear of data loss, Fear of losing your job in the wake of an upgrade catastrophe. Are these fears legitimate? Absolutely, as all of the above can easily happen.

Forceworks invited to Microsoft Partner Research Panel

Forceworks invited to Microsoft Partner Research Panel

The Microsoft Partner Research Panel is made up of a limited number of Microsoft partners who are invited and agree to participate in the research program. Forceworks will be sharing opinions about Microsoft products and programs with the company. Forceworks’, as well as other select partners’, insights and suggestions will help shape Microsoft offerings.

5 reasons to move to the cloud that no one talks about (Part 4 of 5)

5 reasons to move to the cloud that no one talks about (Part 4 of 5)

“Software should work like electricity”

This was the opinion of Brent Britton, a technology lawyer and Forceworks Advisory Board member. “I plug a lamp in and it works, I don’t even think about what’s going on behind the outlet”. At lunch, with Chris and I, Brent blurted out the perfect analogy for Software as a Service.